Privacy Policy

By accessing the FACT AG website and the services, information and documents contained or described therein, you declare that you have understood and accept the following conditions. These terms and conditions may be changed or deleted by FACT AG at any time, at will and without prior notice.

FACT Schweiz AG and the companies of FACT Schweiz AG attach great importance to protecting your privacy and your personal data.
All personal data that we receive from you is processed in accordance with the European General Data Protection Regulation (DSGVO).
You can visit our website without having to provide any personal information. We only store your personal data if you provide it to us as part of one of our applications on the website (e.g. contact form, request for quotation, offer). Your data will only be processed for the purpose for which you have provided it to us. In addition, you agree that your data sent via the website may be used for marketing purposes by FACT Schweiz AG, so that FACT Schweiz AG can, for example, send you advertising or an offer in which you may be interested.
We use modern standard encryption techniques to transmit your data. However, communication by e-mail is not encrypted. We draw your attention to the fact that despite extensive technical and organisational security precautions, there is a possibility that data may be lost or intercepted and/or manipulated by third parties.
FACT Schweiz AG or the companies of FACT Schweiz AG accept no liability in the event that a third party modifies, views, adopts, uses or exploits the data entered by you or by FACT Schweiz AG.

With the following data protection declaration, we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or jointly with others on the purposes and means of the processing. In addition, we inform you below about the third-party components used by us for optimisation purposes and to increase the quality of use, insofar as third parties process data under their own responsibility.

Information about us as the responsible party

The responsible provider of this website in terms of data protection law is:

FACT Switzerland AG
Data Protection Officer
Förrlibuckstrasse 30
8005 Zurich

Phone  +41 44 22 99 000

Rights of users and data subjects

With regard to the data processing described in more detail below, users and data subjects have the right to

  • confirmation as to whether data concerning them are being processed, information on the data processed, further information on the data processing and copies of the data (cf. also Art. 15 GDPR);
  • correction or completion of inaccurate or incomplete data (cf. also Art. 16 of the GDPR);
  • immediate erasure of the data concerning them (cf. also Art. 17 of the GDPR), or, alternatively, insofar as further processing is necessary pursuant to Art. 17 (3) of the GDPR, restriction of processing in accordance with Art. 18 of the GDPR;
  • to receive the data concerning them and provided by them and to transfer this data to other providers/controllers (cf. also Art. 20 DSGVO);
  • to lodge a complaint with the supervisory authority if they are of the opinion that the data concerning them is being processed by the provider in breach of data protection provisions (cf. also Art. 77 of the GDPR).

In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider about any correction or deletion of data or restriction of processing that takes place on the basis of Articles 16, 17 (1), 18 DSGVO. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Notwithstanding the above, the user has a right to information about these recipients.

Likewise, users and data subjects have the right to object to the future processing of data relating to them in accordance with Article 21 of the GDPR, insofar as the data is processed by the provider in accordance with Article 6 (1) (f) of the GDPR. In particular, an objection to the processing of data for the purpose of direct marketing is permissible.

When you use, we automatically collect metadata about your website visit. This includes, for example, your browser, your terminal device type (e.g. smartphone or tablet), how you came to (campaign and referral information), how long your visit lasted or your IP address. We also record what content you access on and how you interact with the website and our applications on our website (digital offers). We do this in order to improve our website and our offers and to better tailor your experience on to you. To store and analyse the data we collect, we use third-party tools such as Webtrends.

We use cookies to provide our digital offers. These are small text files that are stored in your browser or on your device and are transmitted back to us each time you access or our other digital offers. They contain, for example, an anonymous user ID so that we can recognise you on your next visit. This is the only way we can continuously improve our digital offerings and provide you with time-saving and convenient functions such as personalising our content, etc. In doing so, we make sure that we only store as much information as necessary. If you do not agree to this, you can configure your browser so that it does not accept cookies from As a rule, you will still be able to use our digital offers, but some functions may not be available to you or only to a limited extent.

Furthermore, we integrate technologies from external providers into our digital offers, to whom we transmit data about your activities on and our digital offers as part of our business relationship. These can be, for example, technologies from advertising service providers such as Google (Google AdWords and Remarketing). Here we ensure that only anonymised data is transmitted. Cookies are generally also used to store this data, although this is the responsibility of the external service provider.

Google states that it does not link your IP address with other data. In addition, Google keeps under

Google provides you with further information on data protection law, e.g. on the possibilities of preventing the use of data.

In addition, Google offers the following

a so-called deactivation add-on together with further information on this. This add-on can be installed with the most common internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs the JavaScript (ga.js) of Google Analytics that information about your visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services. If and which other web analytics services are used by us, you will of course also find out in this privacy policy.

If you want to prevent Google Analytics from collecting personal data from you, you can also stop it: [google_analytics_optout]Please click here.[/google_analytics_optout].

Newsletters are only sent to customers at their express request. Newsletter subscriptions can be cancelled at any time. The data you provide will only be used to personalise our newsletter and will not be passed on to third parties. The information you provide is voluntary. For statistical purposes, we carry out anonymised link tracking.

Our website uses “social plug-ins” (hereinafter: plug-ins) from social networks on the internet. These plug-ins are displayed with the logo of the corresponding network.
When you call up a website with such a plug-in, a direct connection is established with the servers of the corresponding social network. If you are logged in to this network with your user name and password at this time, the network is automatically informed that you are visiting our website. This information can be assigned to your user account there. Even if you interact with plug-ins (e.g. use the “Like” or “Share” functions on Facebook or “Tweet This” on Twitter), the content of our pages will be linked to your profile on the respective social network. Other users of the network may learn of this interaction. FACT Schweiz AG or the companies of FACT Schweiz AG are neither connected in any way with the third-party operators whose websites are integrated by means of plug-ins, nor are they responsible for them in any way. If you are not a member of the social network or are not logged in there, it is still possible that your IP address will be transmitted and stored there.
Specific data protection guidelines and liability regulations apply to websites of third-party operators integrated by means of plug-ins. The storage and use of your data by these site operators may exceed the scope of the FACT Schweiz AG data protection declaration. FACT Schweiz AG has no knowledge of – and no influence on – the purpose and scope of the data collection and the further processing and use of the data. You should therefore inform yourself about the data protection policies of the third-party operators.”
Below you will find a list of the social networks whose plug-ins are used on our website. You will also find details of the operators and a link to their data protection policies. On the respective websites, you will find information on your rights and setting options for protecting your privacy.


Operator: Facebook Inc., 1601 S. Californium Ave, Pale Alto, CA 94304, USA
Privacy policy


Operator: Google Inc., 1600 Amphitheatre Parkway Mountain View, California 94043, USA
Privacy policy


Operator: Twitter Inc., Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA
Privacy policy


Operator: Instagram Inc., 1601 Willow Road, Menlo Park, California 94025, USA
Privacy policy


Operator: Google Inc., 1600 Amphitheatre Parkway Mountain View, California 94043, USA
Privacy policy


Content from websites and social networks can also be shared via email (so-called MailShare). If an e-mail is sent via this function, the data protection conditions of the respective mail provider apply (e.g. those of Google Mail, GMX, Hotmail etc. or, depending on the case, those of your employer). E-mail data entered by the user for the MailShare function is not stored by FACT Schweiz AG.